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Case Study - National Personal Counselling Charity

Last week I listened to Andrew's 4site about Self Leading for the second time and comented on the valuable content. Andrew pointed me to his article on the 4 site. I have been able to use all this information very effectively as a staff management tool and would like to thank Andrew for his help.

Caroline Parkinson

Regional Training Manager had identified benefits of Neuro Linguistic Programming from a personal perspective and organisational perspective. Idea was to improve capability of trainers to deliver development programmes for volunteers.

Issues:

  • Team of 6 trainers and regional trainer, issues were lack of confidence in their own abilities as trainers.

Method:

  • Develop a common framework and approach so that they were able to recognise their own skill base and have a consistency in delivery.
  • Half-day informal workshop exploring views and existing competencies and set parameters and agreed a model for a consistent approach whilst allowing individual interpretation and creativity.

Outcome:

  • Very positive immediate reaction however benefits continued to be measurable 6 months, 12 months and 24 months resulting in an almost permanent positive behavioural change in the trainers